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WhatsApp Business on PC: A Step-by-Step Tutorial



How to Download WhatsApp Business on PC




If you are a small business owner who wants to communicate with your customers more effectively, you might have heard of WhatsApp Business. This is a free-to-download app that allows you to create a professional profile, showcase your products or services, send automated messages, and access useful insights. But did you know that you can also use WhatsApp Business on your PC? In this article, we will show you how to download WhatsApp Business on PC and how to use it for your business.


What is WhatsApp Business?




WhatsApp Business is a separate app from WhatsApp Messenger that is designed for small businesses. It lets you connect with your customers on the platform with more than 2 billion users around the world. With WhatsApp Business, you can:




download whatsapp business on pc




  • Create a business profile with your logo, address, website, and description.



  • Build a catalog of your products or services with images, prices, and descriptions.



  • Send automated messages such as greetings, away messages, and quick replies.



  • Manage your chats with labels and filters.



  • Use QR codes and links to invite customers to chat with you.



  • Use analytics and insights to measure your performance.



WhatsApp Business can help you engage your audience, accelerate your sales, and drive better customer support outcomes. You can also use it alongside WhatsApp Messenger if you have different phone numbers linked to each app.


How to Download WhatsApp Business on PC




Using WhatsApp WebUsing WhatsApp Web




One of the easiest ways to use WhatsApp Business on your PC is to use WhatsApp Web. This is a web-based version of WhatsApp that you can access from any browser. To use WhatsApp Web, you need to have WhatsApp Business installed on your phone and an active internet connection on both devices. Here are the steps to use WhatsApp Web:


  • Open your browser and go to .



  • On your phone, open WhatsApp Business and tap the menu icon (three dots) on the top right corner.



  • Select WhatsApp Web from the menu and scan the QR code on your browser screen.



  • You will see your WhatsApp Business chats and contacts on your PC. You can use WhatsApp Web as you would use the app on your phone.



WhatsApp Web is convenient and easy to use, but it has some limitations. For example, you cannot make voice or video calls, you cannot change your profile or catalog, and you cannot access analytics and insights. You also need to keep your phone connected to the internet at all times, otherwise WhatsApp Web will stop working.


Using WhatsApp Desktop App




If you want a more stable and feature-rich experience of using WhatsApp Business on your PC, you can download the WhatsApp Desktop app. This is a standalone application that you can install on your Windows or Mac computer. To use the WhatsApp Desktop app, you need to have WhatsApp Business installed on your phone and an active internet connection on both devices. Here are the steps to use the WhatsApp Desktop app:


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  • Go to and download the WhatsApp Desktop app for your operating system.



  • Install the app on your computer and launch it.



  • On your phone, open WhatsApp Business and tap the menu icon (three dots) on the top right corner.



  • Select WhatsApp Web from the menu and scan the QR code on your computer screen.



  • You will see your WhatsApp Business chats and contacts on your PC. You can use the WhatsApp Desktop app as you would use the app on your phone.



The WhatsApp Desktop app has some advantages over WhatsApp Web. For example, you can make voice or video calls, you can change your profile or catalog, and you can access analytics and insights. You also do not need to keep your browser open all the time, as the app runs in the background. However, you still need to keep your phone connected to the internet at all times, otherwise the app will stop working.


Using Android Emulator Software




If you want to use WhatsApp Business on your PC without relying on your phone, you can use an Android emulator software. This is a program that allows you to run Android apps on your computer as if they were native applications. To use an Android emulator software, you need to have a compatible computer and an internet connection. Here are the steps to use an Android emulator software:


  • Download and install an Android emulator software of your choice. Some of the popular ones are .



  • Launch the emulator software and sign in with your Google account.



  • Open the Google Play Store app on the emulator software and search for WhatsApp Business.



  • Download and install WhatsApp Business on the emulator software.



  • Open WhatsApp Business and follow the instructions to set up your account with a valid phone number.



  • You will see your WhatsApp Business chats and contacts on your PC. You can use the emulator software as you would use a real Android device.



The Android emulator software has some benefits over WhatsApp Web and WhatsApp Desktop app. For example, you do not need to have a separate phone with WhatsApp Business installed, you do not need to scan a QR code every time, and you do not need to keep your phone connected to the internet at all times. You also have more control over the settings and features of the app. However, using an emulator software may require more resources from your computer, such as memory, storage, and processing power. It may also be less secure than using an official app or website.


How to Set Up WhatsApp Business on PC


How to Set Up WhatsApp Business on PC




Once you have downloaded WhatsApp Business on your PC using any of the methods above, you need to set up your account and profile. This will help you create a professional and trustworthy image for your business and attract more customers. Here are the steps to set up WhatsApp Business on PC:


Verify Your Business Phone Number




The first step is to verify your business phone number. This is the number that your customers will see and use to contact you. You can use the same number that you use for WhatsApp Messenger, or a different one. However, you cannot use the same number for both apps on the same device. To verify your business phone number, you need to:


  • Enter your phone number with the country code and tap Next.



  • You will receive a verification code via SMS or a phone call. Enter the code and tap Next.



  • If you have previously used WhatsApp Business or WhatsApp Messenger with this number, you will be asked to restore your account from a backup. If not, skip to the next step.



Restore Your Account from a Backup




If you have previously used WhatsApp Business or WhatsApp Messenger with this number, you can restore your account from a backup. This will help you keep your chats, contacts, and settings. To restore your account from a backup, you need to:


  • Select the backup source (Google Drive or local storage) and tap Restore.



  • Wait for the restoration process to complete and tap Next.



  • If you have previously used WhatsApp Business with this number, you will see your business name and logo. If not, skip to the next step.



Set Your Business Name




If you have not previously used WhatsApp Business with this number, you need to set your business name. This is the name that your customers will see and use to identify you. You can use your brand name, company name, or personal name. To set your business name, you need to:


  • Enter your business name and tap Next.



  • You will see a confirmation message that says that you cannot change your business name later. Tap OK.



  • You will see your business name and a default logo. You can change the logo later in your profile settings.



Build Your Profile




The next step is to build your profile. This is where you can add more information about your business, such as your address, website, description, hours of operation, and email address. To build your profile, you need to:


  • Tap the menu icon (three dots) on the top right corner and select Settings.



  • Tap Business Settings and then tap Profile.



  • Tap the edit icon (pencil) on the top right corner and fill in the details that you want to display.



  • Tap Save when you are done.



Create Your Catalog




The catalog is one of the most useful features of WhatsApp Business. It allows you to showcase your products or services with images, prices, and descriptions. You can also share your catalog with your customers via chat or link. To create your catalog, you need to:


  • Tap the menu icon (three dots) on the top right corner and select Settings.



  • Tap Business Settings and then tap Catalog.



  • Tap Add Product or Service and fill in the details that you want to display.



  • Tap Save when you are done.



  • Repeat the steps for each product or service that you want to add to your catalog.



Set Up Automated Messages




Automated messages are another useful feature of WhatsApp Business. They allow you to send pre-written messages to your customers at certain times or events. For example, you can send a greeting message when a customer contacts you for the first time, an away message when you are not available, or a quick reply when you want to answer a common question. To set up automated messages, you need to:


  • Tap the menu icon (three dots) on the top right corner and select Settings.



  • Tap Business Settings and then tap Messaging Tools.



  • Select the type of message that you want to set up (Greeting Message, Away Message, or Quick Replies).



  • Toggle on the switch and customize the message according to your preferences.



  • Tap Save when you are done.



Manage Your Chats




The last step is to manage your chats with your customers. The last step is to manage your chats with your customers. This is where you can send and receive messages, use labels and filters, use shortcuts and keyboard commands, and use QR codes and links. To manage your chats, you need to: How to Use WhatsApp Business on PC




Send and Receive Messages




To send and receive messages with your customers, you need to:


  • Select a chat from the left panel or start a new chat by clicking the new chat icon (plus) on the top left corner.



  • Type your message in the text box at the bottom of the chat window. You can also attach files, photos, videos, contacts, or your location by clicking the attachment icon (paperclip) on the right of the text box.



  • Click the send icon (arrow) on the right of the text box or press Enter on your keyboard to send your message.



  • You will see a check mark next to your message indicating that it has been sent. A double check mark means that it has been delivered, and a blue double check mark means that it has been read.



  • You can also delete, forward, star, or reply to a message by right-clicking on it and selecting the option from the menu.



Use Labels and Filters




Labels and filters are tools that help you organize and sort your chats. Labels are color-coded tags that you can assign to your chats or contacts. Filters are criteria that you can apply to your chats to find them easily. To use labels and filters, you need to:


  • To assign a label to a chat or contact, right-click on it and select Label Chat or Label Contact from the menu. You can choose from the default labels (New Customer, New Order, Pending Payment, Paid, Order Complete) or create your own custom label.



  • To filter your chats by label, click the filter icon (funnel) on the top left corner and select a label from the list. You will see only the chats with that label on the left panel.



  • To filter your chats by type, click the filter icon (funnel) on the top left corner and select a type from the list. You can choose from All Chats, Unread Chats, Groups, Broadcast Lists, or Starred Messages.



  • To clear the filter, click the filter icon (funnel) on the top left corner and select Clear Filter from the list. You will see all your chats on the left panel.



Use Shortcuts and Keyboard Commands




Shortcuts and keyboard commands are shortcuts that help you perform actions faster and easier. Shortcuts are icons that appear on the top right corner of the chat window when you hover over it. Keyboard commands are keys that you can press on your keyboard to perform actions. To use shortcuts and keyboard commands, you need to:


  • To use a shortcut, hover over a chat window and click on one of the icons that appear on the top right corner. You can choose from Archive Chat (down arrow), Mute Chat (speaker), Delete Chat (trash bin), or Mark as Unread (envelope).



  • To use a keyboard command, press one of the keys or combinations of keys on your keyboard while in a chat window. You can choose from Ctrl + N (start new chat), Ctrl + Shift + N (start new group), Ctrl + F (search), Ctrl + E (archive chat), Ctrl + Shift + M (mute chat), Ctrl + Backspace (delete chat), Ctrl + Shift + U (mark as unread), Ctrl + P (open profile), or Ctrl + H (open help).



Use QR Codes and Links




QR codes and links are ways that you can share your WhatsApp Business account with your customers or potential customers. QR codes are scannable codes that contain your account information. Links are clickable URLs that direct users to your account. To use QR codes and links, you need to:


  • To generate a QR code for your account, click the menu icon (three dots) on the top right corner and select Settings. Then click Business Settings and then click Short Link. You will see a QR code icon next to your short link. Click on it to see your QR code.



  • To share your QR code with others, click the share icon (arrow) on the bottom right corner of the QR code window. You can choose from Copy Image, Save Image, or Share Image.



  • To generate a link for your account, click the menu icon (three dots) on the top right corner and select Settings. Then click Business Settings and then click Short Link. You will see your short link below your phone number. Click on it to copy it to your clipboard.



To share your link with others, paste it in any platform or medium that you want. You can also customize your link by adding a pre-filled message that will appear when someone clicks on it. To do this, add ?text= followed by your message at the end of your link. For example,


Conclusion




WhatsApp Business is a great app for small businesses that want to communicate with their customers more effectively. It offers many features and benefits that can help you grow your business and improve your customer satisfaction. However, you do not have to limit yourself to using WhatsApp Business on your phone. You can also use WhatsApp Business on your PC using WhatsApp Web, WhatsApp Desktop app, or Android emulator software. This way, you can enjoy a bigger screen, a faster keyboard, and a more comfortable experience. You can also set up your account and profile, create your catalog, set up automated messages, and manage your chats on your PC. You can also use QR codes and links to share your WhatsApp Business account with others and invite them to chat with you.


We hope this article has helped you learn how to download WhatsApp Business on PC and how to use it for your business. If you have any questions or feedback, please feel free to contact us. We would love to hear from you.


FAQs




Here are some of the frequently asked questions about WhatsApp Business on PC:


Q1: Is WhatsApp Business free to download?




A1: Yes, WhatsApp Business is free to download and use for both Android and iOS devices. You can also use it on your PC for free using any of the methods mentioned above.


Q2: Can I use WhatsApp Business and WhatsApp Messenger on the same PC?




A2: Yes, you can use WhatsApp Business and WhatsApp Messenger on the same PC as long as they are linked to different phone numbers. You can also switch between them easily by clicking the profile icon on the top left corner of the chat window and selecting the app that you want to use.


Q3: How can I switch between WhatsApp Business and WhatsApp Web/Desktop?




A3: If you are using WhatsApp Web or WhatsApp Desktop app, you can switch between WhatsApp Business and WhatsApp Web/Desktop by clicking the menu icon (three dots) on the top right corner and selecting Log out from the menu. Then, you can scan the QR code of the app that you want to use with your phone.


Q4: How can I secure my WhatsApp Business account on PC?




A4: To secure your WhatsApp Business account on PC, you can do the following:


  • Use a strong password for your Google account or local storage if you are using an Android emulator software.



  • Enable two-step verification for your WhatsApp Business account on your phone. This will require you to enter a PIN when you register your phone number with WhatsApp Business.



  • Lock your PC when you are not using it or log out from WhatsApp Web or WhatsApp Desktop app when you are done.



  • Check the list of devices that are logged in to your WhatsApp Business account on your phone by tapping the menu icon (three dots) and selecting WhatsApp Web from the menu. You can also log out from any device that you do not recognize or trust.



Q5: How can I contact WhatsApp Business support?




A5: If you need any help or support with WhatsApp Business, you can contact them by doing the following:


  • Tap the menu icon (three dots) on the top right corner and select Settings.



  • Tap Help and then tap Contact Us.



  • Fill in the details of your issue and attach any screenshots if necessary.



  • Tap Send when you are done.



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